SHIPPING
Studio Momme offers worldwide shipping. Postage fees will be calculated at checkout.
We offer free standard shipping within Spain + Portugal in all orders above 100€ (Canary & Balearic Islands, Ceuta, Melilla excluded).
All purchased items will be shipped within 1-3 working days.
We ship from Spain. International customers are responsible for any extra custom rates.
For any assistance about your order please send us an email at hola@studiomomme.com
RETURNS
Thank you for shopping at Studio Momme!
We want you to love your purchase. If for any reason the item isn’t right for you, you’re welcome to return it within 30 days of your purchase, if 30 days have passed since your purchase, your refund or exchange will not be accepted.
Eligibility for Refunds and Exchanges:
- Your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
If you wish to return or exchange your item please send us an email at hola@studiomomme.com and we will help you to proceed with the return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved the funds will automatically be applied to your credit card or original method of payment. Please allow up to 15 working days for your account to be credited.
We do not cover shipping fees for returned items. Please be sure to have a tracking number when returning an item.